Seeing a purchase you didn't make? Here's what you can do. 😟

1. Find your receipt to see the date, pack name and amount. See "Where are my purchased items in Coin Master?" for how.
2. Check with anyone who has access to your device or payment method, like family members.
3. If the purchase was accidental or unauthorized and you'd like to request a refund, reach out to our Support team with your purchase receipt and we'll take a look. 🧾

⭐ Just keep in mind: Items that have already been used aren't eligible for a refund. Take a look at our Terms and Conditions to learn more.

Prevent it next time

Set up a password or biometric check for purchases and use parental controls on your device. See "How can I avoid unauthorized or accidental in-app purchases in Coin Master?" for the steps.