Waiting on a reward that hasn't shown up yet? Let's find it! Most rewards show up right away, so here's where to look:
👀 Check Your Balance
Many rewards get added straight to your account. Here's where to look for each one:
- Spins: check your Spin count on the home screen.
- Coins: your Coin balance updates automatically, so a quick glance there should show it.
- Gems: new Gems show up in your Gem balance at the top of the screen.
- Cards: head to your Card Collection, any new cards will be waiting there.
- Tokens: your Token inventory shows Tokens even when the Thor Wheel isn't currently live.
🐷 Piggy Pointer: Some events convert leftover currency into Spins once they end. If you're missing an event currency reward, check your Spin count too.
❓ FAQ
Why didn't I get my event reward?
If the game closed before you could collect a reward, or an event ended while you weren't playing, restart the game so the reward is added to your account. Some events convert leftover currency into Spins when they end, so check your Spin count too.
Where do I find each type of reward?
Spins show on the home screen, Coins in your Coin balance, Gems at the top of the screen, and Cards in your Card Collection. Tokens appear in your Token inventory even when the Thor Wheel isn't live.
I restarted the game and still don't see my reward. What now?
Make sure you're logged into the same account you earned the reward on.
When should I contact Support about a missing reward?
After you've restarted the game, checked the right place for that reward type, and confirmed you're on the correct account, use Send Us a Message and we'll take a look.
Happy gaming, and enjoy those rewards! 🤩