If you’re asking yourself “Where are those items I just purchased?”, you’ve come to the right place. We’re here to help💪! Simply follow the recommended steps below⬇️.
So, what do I do now?
- Make sure you have the most updated version of Coin Master🐷💰. To do so, head to your app store and see if there’s a new update to the game. If there is ➡️ download the new update.
- Exit and restart the game. (Every once in a while, this is necessary in order for the items to load).
- If you still don’t see your items, check with your bank or payment platform to verify that the payment went through.
I tried those steps⬆️ , but I still don’t have my purchased item
- Click on ‘Contact Us’ at the bottom of this page and send us your receipts from the app platform you used to buy the items. It should be the same platform you used to download Coin Master (Apple, Google Play, or Amazon).
- If possible, add your Device ID in the subject line so we can better assist you. Your Device ID can be found at the bottom of your game Settings.
Need help finding your receipts? Check out these guides: