Unwanted charges are stressful. Here's how to prevent them. 👀

• Require a password or biometric for every purchase on your device (Apple: Face ID/Touch ID or password in Settings. Google Play: Settings > Authentication > Require authentication for purchases).
• Use parental controls if kids can reach your device: Apple Screen Time and Google Play Family Link let you restrict or approve purchases.
• Remove saved payment methods you don't want used in the game.
• Don't share your login, and don't buy from unofficial sites.

Already happened?

If you'd like to request a refund for an in-app purchase, reach out to our Support team with your purchase receipt and we'll take a look. 🧾

⭐ Just keep in mind: Items that have already been used aren't eligible for a refund. Take a look at our Terms and Conditions to learn more.